Our Team

Our Team

Our Directors

jrs menglelbach

Michele Engelbach
Chief Executive Officer

Michele Engelbach has had a passion for elder care since working as a nursing assistant in a nursing home over 35 years ago.  She graduated from Bowling Green State University with a Gerontology degree and has been caring for Elders her entire career.  Michele arrived at The Ohio Eastern Star Home in May of 2012 as an interim Chief Executive Officer and was quickly captivated by the caliber of the staff and their commitment to providing the very best care to their residents.  In July Michele was appointed by the Board of Trustees to serve as Chief Executive Officer of The Ohio Eastern Star Home.  Prior to The Ohio Eastern Star Home, Michele served as the Licensed Nursing Home Administrator for over 10 years at Ohio Presbyterian Retirement Services, Westminster-Thurber Campus in Columbus, Ohio.   Michele continues to be dedicated to changing the paradigm of long term care and is passionate about de-institutionalizing nursing homes and instead creating HOME for our residents and elders.  The newly built Esther Buchwald Neighborhoods reflect that belief and Michele is proud to bring to the Knox County community a new philosophy of caring for elders while continuing to enrich the lives of all we serve.

Daniel Miller standing in front of a building with glass panes.

Daniel L. Miller, MD
Medical Director

Daniel Miller received this medical degree from The Ohio State University in 2005. He completed his Internal Medicine Residency at Riverside Methodist Hospital and is Board Certified in Internal Medicine, Hospice, and Palliative Medicine. Dr. Miller has been with MedOne since 2005 and working in Post-Acute for nearly a decade. Dr. Miller has five children and enjoys hiking and sports, especially the OSU Buckeyes!

garcia dsc4101

Michelle Garcia
Director of Human Resources

Michelle Garcia attended Robert Morris College graduating in 1995 with a Bachelor’s in Human Resources. The beginning of her career was focused on customer service and she transitioned into human resources in 2004 while serving employees and elders as the HR manager at Anna Maria of Aurora in 2004 and later as Director of Human Resources at The Ohio Eastern Star Home in 2010.   She has a passion for serving and helping people. Michelle focuses on each employee’s needs while creating a warm friendly and inviting atmosphere to work.  She has a passion for learning and continues to grow her knowledge as a leader completing LeadingAge Ohio’s Leadership Academy. She has PHR and SHRM-CP certifications through Society for Human Resource Management. Michelle enjoys life and tries to help each employee find the FUN in all they do.

Diane Henwood smiling with a lily in the background.

Diane L. Henwood
Director of Development

Earning a BA in Psychology from Alderson-Broaddus College and MSEd in Education/Community Counseling from Duquesne University, Diane’s background spans healthcare and education. Providing Private Duty and Personal Assistance, chairing the Capital Campaigns for Hospice of Knox County and Central Ohio Technical College’s Ariel Hall, and as Development Director at Starting Point Pregnancy Center are highlights. 

Diane has served in leadership roles in community and church, currently on Boards with Hospice of Knox County – Hospice of North Central Ohio, and Knox County Symphony Orchestra; and as an active member of Knox County Task Force for Older Adults and Mount Vernon Rotary.

Outside COVID, Diane and OESH Independent Living Apartment Elders regularly participate in cultural, educational and social events, engaging the greater Mount Vernon community with The Ohio Eastern Star Home.

Having worked with the elderly since age 16, Diane was impressed with the capable manner Care Partners at The Ohio Eastern Star Home assisted her Grandmother from 2003-2012.  The Ohio Eastern Star Home truly and capably offers ‘The Best!’ by avoiding loneliness, helplessness and boredom within a fun loving, compassionate, gracious living environment!

Crystal Snell sitting in a chair by a lamp.

Crystal Snell
Director of Marketing

Crystal has lived in the Mount Vernon area since she was born and still resides close by with her family. Her love for this community has led her to volunteer often. She serves as a Director on The Fredericktown Tomato Show Board as well as the Knox County Board of Realtors. Additionally, she volunteers her time as a member of the Consumer Advocacy Committee and The Winter Sanctuary. Crystal began marketing right out of high school as the General Manager of a limited-service hotel. Over the last 20 years, she has gained valuable experience in customer relations and communications. Her clear ability to make elders and loved ones feel more comfortable about lifestyle changes is an important part of her position here at OESH. She recognizes the difficulty of life’s many transitions and provides a special level of care and compassion while assisting our elders. Crystal is passionate about learning, living, and becoming a big part of the growth and future of OESH!

Jason Bostic sitting with his hands in his lap.

Jason Bostic
Director of Information Technology

Jason was raised here in Knox County before going off to college in northwest Ohio.  Returning home, he and his wife settled back in the Fredericktown area to raise a family.  He has been in the technology industry for 25-years, working his way up from repair and system design to the operations and administrative level over many years.   Jason came to The Ohio Eastern Star Home after spending several years working in the pharmaceutical technology industry for a large scale operation in North America.

In addition to his technology background, Jason has 22-years in various aspects of public safety where he continues to serve as a firefighter.  His hands on experience and training bring security and safety expertise to the elders and staff of The Ohio Eastern Star Home.  

He has a passion for service, volunteerism in the community, and numerous philanthropy projects.

Marci Thomas sitting with her hands on her lap and smiling.

Marci Thomas
Director of Life Enrichment

A graduate of Frostburg State University in Frostburg, Maryland, Marci earned a Bachelor of Science Degree in Health Fitness.  For nearly two decades, Marci has worked in Continuing Care Retirement Communities. Her career began at Asbury Heights in Pittsburgh, Pennsylvania as an Exercise Coordinator where she implemented and managed the health, fitness and wellness programs for the elders, then later became the Director of Volunteer Services, Security and Transportation.  

In the summer of 2015, Marci and her family moved to central Ohio where she began working for The Ohio Eastern Star Home, where she holds the position of Director of Life Enrichment. Marci prides herself on being innovative and an “outside the box” thinker taking pleasure in creating events and experiences for the elders of The Ohio Eastern Star Home that will provide enjoyment, pleasure, and stimulation.  

Marci resides in Howard, Ohio, where she and her husband are raising twin boys and a daughter.  

Amanda Pohlman sitting with her hands on her lap beside a house plant.

Amanda Pohlman

Amanda Pohlman has worked in the long term care industry ever since she graduated from Bowling Green State University with a Bachelors degree in Gerontology/ Long Term Care Administration.  She passed her state and federal boards in 2014 to become a Licensed Nursing Home Administrator  and has been active in the education of caregivers concerning person centered care throughout her various roles in the industry.  She received her Eden Associate Certificate in 2019. 

Amanda brings with her a passion for Elder Centered Care and a specific love of working with those living with Dementia. She loves working here at Ohio Eastern Star because the company allows time and resources to create relationships with the staff and truly encourages them to become the best version of themselves. The staff is the lifeblood of any company and it is through them that we are able to give superior care to those who chose to live here.

When she is not teaching and training the staff at Ohio Eastern Star, she enjoys exploring recipes in the kitchen, going to the theater and playing with her two nephews.

Arlene Goody Shaheen smiling against a navy blue background.

Arlene Goody Shaheen

Arlene first learned of the Ohio Eastern Star Home while growing up in central Ohio and fondly remembers hearing about the exceptional care and compassion provided on the beautiful campus of OESH while attending various lodge meetings and events with her family. She attended Ashland University (where she met her husband of 32 years, Jeff) and earned her bachelor’s degree in business administration with dual-majors in accounting and finance. After beginning her career with The Limited corporate office in Columbus, she embraced the opportunity to learn and grow while working for several different corporations during a 23-year period of time spent in Madison, WI and Indianapolis, IN for relocations due to her husband’s employment. In 2020 Arlene and Jeff welcomed the opportunity to return to central Ohio and shortly after thereafter, Arlene was delighted to join The Ohio Eastern Star Home family. Arlene looks forward to assisting with the continued growth of OESH by being an industry leader and sharing the mission to provide the highest quality of services and enriching the lives of all.

Mike Harmer sitting in a chair.

Mike Harmer
Director of Environmental Services